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Automate Webex user provisioning and SSO through Rippling so employees get enterprise communication access on day one and licenses are released cleanly at offboarding.
The Rippling–Webex integration manages Webex user lifecycle through Rippling. New employees are provisioned into Webex with the correct license and site assignment based on their department and role. When they leave, Webex access is revoked and the license is released as part of Rippling's offboarding workflow.
For enterprises using Webex with SSO, Rippling acts as the SAML identity provider — requiring active Rippling authentication for all Webex access and ensuring immediate revocation at termination.
Webex accounts are commonly managed by IT directly in the Cisco admin portal, outside of Rippling's provisioning workflow. This creates the same offboarding gap seen with other communication tools — former employees retain active Webex accounts, meeting host capabilities, and in some cases Webex Calling numbers after their last day.
thePeopleStack configures SCIM provisioning and SAML SSO between Rippling and Webex, including license and site mapping aligned to Rippling department structure. For enterprise clients using Webex Calling, we extend the configuration to include calling feature provisioning. We test the offboarding trigger and document the integration logic for IT handoff.
Webex implementations for thePeopleStack's Rippling clients are configured around US enterprise communication needs, with SAML SSO tied to Rippling authentication for license and site assignment across US teams.
Canadian and cross-border operations: for Canadian employees, Webex provisioning follows the standard onboarding and offboarding workflow, and Cisco's Canadian data residency options can be applied for clients in regulated industries.
Yes. Cisco Webex supports SCIM provisioning, allowing Rippling to automate user creation, updates, and deprovisioning based on employment status changes.
Yes. Webex supports SAML SSO, and Rippling can act as the identity provider. This ensures Webex access requires active Rippling authentication and is automatically revoked when a user is deprovisioned.
For companies in regulated industries — healthcare, financial services, or government contractors — Webex's compliance and data residency features are relevant. thePeopleStack can advise on how to configure Rippling provisioning in a way that aligns with those requirements.
If your company uses Webex Calling, thePeopleStack can extend the provisioning configuration to include phone number and calling feature assignment based on Rippling department and role.
Standard SCIM and SSO configuration takes 1–2 hours. Extended configurations covering Webex Calling or compliance-specific requirements may take additional time.
